Based on public reviews and response behavior.
1,000 reviews over 856 days (about 36 per month). Busiest month: 31% of reviews. Languages: en 98%, de 1%, fr 1%.
Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026
Score
44.5
Industry average 60.6
16.1 below average
Rating
2.56
Industry average 4.00
1.44 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
39% of reviews positive, 58% negative
Covering August 2026 — 305 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 39% of reviews in this period, with 60% negative and 1% neutral.
Share of theme mentions
Themes extracted from 1,000 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,113 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around delivery shipping scores -0.129 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.401). Review the worst months in the trend data to identify specific operational or product issues.
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