Customereye

Splice

Media & Content • United Statessplice.com

Review data last updated .

Based on public reviews and response behavior.

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728 reviews.

Overall Score

44/100
3.81 ★ average rating · 728 reviews
44/100 from 728 reviews, high confidence.

Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026

Score

44.2

Industry average 60.6

16.4 below average

Rating

3.81

Industry average 4.00

0.19 below average

Reply rate

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Industry average 32.0%

not measured

Competitive Performance Rank

Among ranked Media & Content companies

#914of 1113 ranked in Media & Content
Top 82% · Bottom Tier
#1 (best)#1113 (worst)
#912Peer
#913Peer
#914This company
#915Peer
#916Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

64% of reviews positive, 34% negative

64%
positive
  • Positive64%
  • Neutral2%
  • Negative34%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 33% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Product Quality
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Onboarding
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Pricing
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Customer Support
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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