SellbackyourBook

Media & Content • Montgomerysellbackyourbook.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

45/100

+22.2 vs. last month3.96 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#136of 172

Top 79% · Bottom Tier

#1 (best)#172 (worst)

#134Peer

#135Peer

#136This company

#137Peer

#138Peer

Overall Customer Sentiment

Below Average

67% of reviews positive, 31% negative

67%

positive

Positive67%
Neutral2%
Negative31%

Sentiment Balance

Covering September 2024 — 9 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 598 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Onboarding

21.7%

Response Speed

15.8%

Loyalty

15.0%

Delivery Shipping

13.7%

Pricing

10.9%

Most feedback concerns Onboarding.

The most common complaint theme is Communication, making up 4.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH54/100

54/100

signal score

•Built from a negative-review share of 31.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

64.5%

4★

8.7%

3★

4.0%

2★

4.5%

1★

18.3%

Based on 600 analyzed reviews. Sentiment is slipping: 0.0% of reviews in the last three months were positive, compared with 78.5% in the three months before that.

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