Based on public reviews and response behavior.
548 reviews over 2,200 days (about 7.6 per month). Busiest month: 5% of reviews.
Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026
Score
43.3
Industry average 60.6
17.4 below average
Rating
3.14
Industry average 4.00
0.86 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
64% of reviews positive, 35% negative
Covering September 2024 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.
Share of theme mentions
Themes extracted from 548 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,113 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
An overall score of 43.3 sits in the bottom quarter of about 1,100 ranked Media & Content companies (25th percentile: 51, median: 61). The weakest topic and the reply rate are the two levers that move this score fastest.
"Product Quality" is the strongest recurring theme in the reviews: 183 mentions with a sentiment score of 79.05/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
Included in the full report
Unlock the full report — $4.99