Based on public reviews and response behavior.
2,100 reviews.
Media & Content average: score 60.6, rating 4.00 stars, reply rate 32.0%, over 1,113 ranked companies · benchmark 23 Oct 2026
Score
43.2
Industry average 60.6
17.4 below average
Rating
2.19
Industry average 4.00
1.81 below average
Reply rate
—
Industry average 32.0%
not measured
Among ranked Media & Content companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 65% negative
Covering August 2026 — 115 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.
Share of theme mentions
Themes extracted from 2,100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,113 ranked companies in Media & Content (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around loyalty scores -0.315 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.231). Review the worst months in the trend data to identify specific operational or product issues.
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