LinkedIn — Score 43/100 · Media & Content

Media & Content • United Stateswww.linkedin.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

43/100

−4.8 vs. last month2.19 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Media & Content companies

#145of 172

Top 84% · Bottom Tier

#1 (best)#172 (worst)

#143Peer

#144Peer

#145This company

#146Peer

#147Peer

Overall Customer Sentiment

Below Average

33% of reviews positive, 65% negative

33%

positive

Positive33%
Neutral2%
Negative65%

Sentiment Balance

Covering August 2026 — 115 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 22% of reviews in this period, with 78% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,100 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Communication

18.1%

Customer Support

17.5%

Loyalty

14.2%

Problem Resolution

11.9%

Product Quality

11.1%

Most feedback concerns Communication.

The most common complaint theme is Communication, making up 18.1% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH100/100

100/100

signal score

•Built from a negative-review share of 65.1% across this company's analyzed reviews.
•29 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

2.2avg rating

5★

21.4%

4★

4.7%

3★

6.1%

2★

7.0%

1★

60.7%

Based on 2,100 analyzed reviews. Sentiment is slipping: 25.4% of reviews in the last three months were positive, compared with 31.4% in the three months before that.

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