Based on public reviews and response behavior.
100 reviews over 658 days (about 4.6 per month). Busiest month: 20% of reviews. Languages: unknown 31%, es 28%, fr 25%.
Professional Services average: score 66.2, rating 4.38 stars, reply rate 42.8%, over 1,436 ranked companies · benchmark 23 Oct 2026
Score
36.9
Industry average 66.2
29.3 below average
Rating
4.26
Industry average 4.38
0.12 below average
Reply rate
—
Industry average 42.8%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
46% of reviews positive, 53% negative
Covering February 2025 — 10 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,436 ranked companies in Professional Services (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.154 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 36.9 sits in the bottom quarter of about 1,500 ranked Professional Services companies (25th percentile: 57, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99