Customereye

Paypal

Professional Services • United Kingdomwww.paypal.com

Review data last updated .

Based on public reviews and response behavior.

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2,100 reviews.

Overall Score

37/100
+5.9 vs. last month1.56 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#603of 631
Top 96% · Bottom Tier
#1 (best)#631 (worst)
#601Peer
#602Peer
#603This company
#604Peer
#605Peer

14 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

21% of reviews positive, 78% negative

21%
positive
  • Positive21%
  • Neutral2%
  • Negative78%

Sentiment Balance

Covering August 2026 — 102 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 26% of reviews in this period, with 71% negative and 4% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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