Based on public reviews and response behavior.
1,280 reviews.
Professional Services average: score 65.9, rating 4.33 stars, reply rate 45.0%, over 1,170 ranked companies · benchmark 1 Nov 2026
Score
37.4
Industry average 65.9
28.5 below average
Rating
3.33
Industry average 4.33
1.00 below average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Professional Services companies
Only companies with enough recent, scoreable reviews are ranked.
50% of reviews positive, 48% negative
Covering August 2026 — 41 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 44% of reviews in this period, with 56% negative and 0% neutral.
Share of theme mentions
Themes from the 1,280 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,170 ranked companies in Professional Services (benchmark 1 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.357). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 37.4 sits in the bottom quarter of about 1,200 ranked Professional Services companies (25th percentile: 56, median: 67). The weakest topic and the reply rate are the two levers that move this score fastest.
Included in the full report
Unlock the full report — $4.99
