Customereye

Despegar

Entertainment & Events • United Statesdespegar.com.ar

Review data last updated .

Based on public reviews and response behavior.

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775 reviews over 3,573 days (about 6.6 per month). Busiest month: 3% of reviews. Languages: es 52%, unknown 34%, en 13%.

Overall Score

42/100
−25.0 vs. last month2.86 ★ average rating · 775 reviews
42/100 from 775 reviews over 96 months, high confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

41.9

Industry average 62.8

20.9 below average

Rating

2.86

Industry average 4.11

1.25 below average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#969of 1109 ranked in Entertainment & Events
Top 87% · Bottom Tierdown 43 from last month
#1 (best)#1109 (worst)
#967Peer
#968Peer
#969This company
#970Peer
#971Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

27% of reviews positive, 73% negative

27%
positive
  • Positive27%
  • Neutral1%
  • Negative73%

Sentiment Balance

Covering August 2026 — 3 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Reviews are mostly in Spanish

Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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