Customereye

Despegar

Entertainment & Eventsdespegar.com.mx

Review data last updated .

Based on public reviews and response behavior.

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677 reviews.

Overall Score

28/100
+1.4 vs. last month3.14 ★ average rating · 677 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#461of 498
Top 93% · Bottom Tier
#1 (best)#498 (worst)
#459Peer
#460Peer
#461This company
#462Peer
#463Peer

23 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

21% of reviews positive, 79% negative

21%
positive
  • Positive21%
  • Neutral1%
  • Negative79%

Sentiment Balance

Covering July 2026 — 8 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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