247techies.tech

Professional Services • United States247techies.tech

Review data last updated August 11, 2026.

Request Custom AnalysisSign up free to see everything

Based on public reviews and response behavior.

Overall Score

41/100

−39.8 vs. last month4.60 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#484of 517

Top 94% · Bottom Tier

#1 (best)#517 (worst)

#482Peer

#483Peer

#484This company

#485Peer

#486Peer

Overall Customer Sentiment

Below Average

55% of reviews positive, 42% negative

55%

positive

Positive55%
Neutral3%
Negative42%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Problem Resolution

28.3%

Customer Support

22.7%

Response Speed

11.3%

Product Quality

9.6%

Loyalty

9.3%

Most feedback concerns Problem Resolution.

The most common complaint theme is Problem Resolution, making up 28.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH49/100

49/100

signal score

•Built from a negative-review share of 47.0% across this company's analyzed reviews.
•1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

75.7%

4★

15.5%

3★

4.3%

2★

2.2%

1★

2.3%

Based on 600 analyzed reviews. Sentiment is holding steady: 91.8% of reviews in the last three months were positive, compared with 95.8% in the three months before that.

Unlock full insights