Dojo

Professional Services • United Kingdomdojo.tech

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

59/100

−13.0 vs. last month4.05 ★ average rating · 2,100 reviews

Competitive Performance Rank

Among fully-analyzed Professional Services companies

#162of 517

Top 31% · Upper Half

#1 (best)#517 (worst)

#160Peer

#161Peer

#162This company

#163Peer

#164Peer

Overall Customer Sentiment

Above Average

64% of reviews positive, 34% negative

64%

positive

Positive64%
Neutral2%
Negative34%

Sentiment Balance

Covering August 2026 — 77 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 48% of reviews in this period, with 52% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 2,070 reviews across the months with enough data to chart reliably (min 3/month), most recent: August 2026.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Customer Support

21.3%

Product Quality

19.6%

Loyalty

11.3%

Communication

11.2%

Onboarding

9.9%

Most feedback concerns Customer Support.

The most common complaint theme is Pricing, making up 7.3% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 34.0% across this company's analyzed reviews.
•4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.0avg rating

5★

67.5%

4★

6.2%

3★

5.9%

2★

4.2%

1★

16.2%

Based on 2,100 analyzed reviews. Sentiment is holding steady: 75.8% of reviews in the last three months were positive, compared with 73.5% in the three months before that.

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