Based on public reviews and response behavior.
100 reviews over 1,114 days (about 2.7 per month). Busiest month: 20% of reviews. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Professional Services average: score 66.0, rating 4.34 stars, reply rate 45.0%, over 1,154 ranked companies · benchmark 31 Oct 2026
Score
36.5
Industry average 66.0
29.5 below average
Rating
2.79
Industry average 4.34
1.55 below average
Reply rate
—
Industry average 45.0%
not measured
Not ranked
no reviews in the last 12 months
49% of reviews positive, 51% negative
Covering May 2024 — 15 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,154 ranked companies in Professional Services (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around communication scores -0.472 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.795). Review the worst months in the trend data to identify specific operational or product issues.
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