Ysense

Paid Surveys & Rewards • United Statesysense.com

Review data last updated August 16, 2026.

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Based on public reviews and response behavior.

Overall Score

58/100

−35.6 vs. last month3.56 ★ average rating · 605 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#17of 67

Top 25% · Upper Half

#1 (best)#67 (worst)

#15Peer

#16Peer

#17This company

#18Peer

#19Peer

Overall Customer Sentiment

Above Average

63% of reviews positive, 36% negative

63%

positive

Positive63%
Neutral2%
Negative36%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been improving over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

15.1%

Response Speed

13.5%

Pricing

13.4%

Loyalty

12.6%

Onboarding

12.1%

Most feedback concerns Product Quality.

The most common complaint theme is Pricing, making up 13.4% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH63/100

63/100

signal score

•Built from a negative-review share of 35.5% across this company's analyzed reviews.
•6 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.6avg rating

5★

52.2%

4★

8.8%

3★

8.1%

2★

4.8%

1★

26.1%

Based on 605 analyzed reviews. Sentiment is slipping: 28.6% of reviews in the last three months were positive, compared with 69.3% in the three months before that.

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