Customereye

Swagbucks

Paid Surveys & Rewards • United Stateswww.swagbucks.com

Review data last updated .

Based on public reviews and response behavior.

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2,639 reviews over 4,806 days (about 17 per month). Busiest month: 15% of reviews. Languages: en 76%, unknown 22%, fr 1%.

Overall Score

43/100
+9.1 vs. last month3.48 ★ average rating · 2,639 reviews
43/100 from 2,639 reviews over 48 months, high confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

42.9

Industry average 55.7

12.8 below average

Rating

3.48

Industry average 3.84

0.36 below average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#170of 201 ranked in Paid Surveys & Rewards
Top 85% · Bottom Tier
#1 (best)#201 (worst)
#168Peer
#169Peer
#170This company
#171Peer
#172Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

59% of reviews positive, 39% negative

59%
positive
  • Positive59%
  • Neutral2%
  • Negative39%

Sentiment Balance

Covering September 2026 — 236 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 59% of reviews in this period, with 39% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Pricing
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Product Quality
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Communication
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Onboarding
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Loyalty
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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