Customereye

The Insiders

Paid Surveys & Rewards • United Stateswww.theinsidersnet.com

Review data last updated .

Based on public reviews and response behavior.

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191 reviews over 2,033 days (about 2.9 per month). Busiest month: 12% of reviews.

Overall Score

60/100
−55.0 vs. last month3.24 ★ average rating · 191 reviews
60/100 from 191 reviews over 22 months, moderate confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

59.9

Industry average 55.7

4.2 above average

Rating

3.24

Industry average 3.84

0.60 below average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#71of 201 ranked in Paid Surveys & Rewards
Top 35% · Upper Half
#1 (best)#201 (worst)
#69Peer
#70Peer
#71This company
#72Peer
#73Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Above Average

68% of reviews positive, 31% negative

68%
positive
  • Positive68%
  • Neutral1%
  • Negative31%

Sentiment Balance

Covering August 2024 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 25% of reviews in this period, with 75% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Loyalty
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Pricing
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Product Quality
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Communication
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Delivery Shipping
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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