Customereye

YouGov

Paid Surveys & Rewards • United Kingdomyougov.com

Review data last updated .

Based on public reviews and response behavior.

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1,760 reviews over 3,541 days (about 15 per month). Busiest month: 12% of reviews. Languages: en 91%, unknown 5%, fr 2%.

Overall Score

44/100
+3.6 vs. last month3.18 ★ average rating · 1,760 reviews
44/100 from 1,760 reviews over 87 months, high confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

43.5

Industry average 55.7

12.2 below average

Rating

3.18

Industry average 3.84

0.66 below average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#167of 201 ranked in Paid Surveys & Rewards
Top 83% · Bottom Tier
#1 (best)#201 (worst)
#165Peer
#166Peer
#167This company
#168Peer
#169Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

54% of reviews positive, 44% negative

54%
positive
  • Positive54%
  • Neutral1%
  • Negative44%

Sentiment Balance

Covering September 2026 — 159 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 71% of reviews in this period, with 28% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Loyalty
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Customer Support
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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