Customereye

Rakuten.com (USA)

Paid Surveys & Rewards • United Stateswww.rakuten.com

Review data last updated .

Based on public reviews and response behavior.

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2,081 reviews over 4,313 days (about 15 per month). Busiest month: 38% of reviews. Languages: en 73%, us 24%, unknown 2%.

Overall Score

61/100
−9.3 vs. last month3.54 ★ average rating · 2,081 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#25of 112
Top 22% · Top Tier
#1 (best)#112 (worst)
#23Peer
#24Peer
#25This company
#26Peer
#27Peer

5 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Category Leader

57% of reviews positive, 41% negative

57%
positive
  • Positive57%
  • Neutral3%
  • Negative41%

Sentiment Balance

Covering August 2026 — 33 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 46% of reviews in this period, with 52% negative and 3% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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