Customereye

Tada

Paid Surveys & Rewards • United Statestada.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

58/100
+60.0 vs. last month4.16 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#18of 67
Top 27% · Upper Half
#1 (best)#67 (worst)
#16Peer
#17Peer
#18This company
#19Peer
#20Peer

Overall Customer Sentiment

Above Average

70% of reviews positive, 26% negative

70%
positive
  • Positive70%
  • Neutral4%
  • Negative26%

Sentiment Balance

Covering September 2024 — 5 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 589 reviews across the months with enough data to chart reliably (min 3/month), most recent: September 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Loyalty
24.8%
Onboarding
15.2%
Product Quality
11.3%
Pricing
10.9%
Customer Support
8.4%

Most feedback concerns Loyalty.

The most common complaint theme is Communication, making up 5.8% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM29/100
29/100
signal score
  • Built from a negative-review share of 39.0% across this company's analyzed reviews.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.2avg rating
5
65.8%
4
12.7%
3
5.7%
2
3.0%
1
12.8%

Based on 600 analyzed reviews. Sentiment is improving: 100.0% of reviews in the last three months were positive, compared with 63.6% in the three months before that.

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