Customereye

Ibotta

Paid Surveys & Rewards • United Statesibotta.com

Review data last updated .

Based on public reviews and response behavior.

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700 reviews.

Overall Score

47/100
+4.7 vs. last month3.62 ★ average rating · 700 reviews
47/100 from 700 reviews, high confidence.

Paid Surveys & Rewards average: score 55.7, rating 3.84 stars, reply rate 28.9%, over 201 ranked companies · benchmark 6 Oct 2026

Score

47.2

Industry average 55.7

8.5 below average

Rating

3.62

Industry average 3.84

0.22 below average

Reply rate

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Industry average 28.9%

not measured

Competitive Performance Rank

Among ranked Paid Surveys & Rewards companies

#149of 201 ranked in Paid Surveys & Rewards
Top 74% · Mid Pack
#1 (best)#201 (worst)
#147Peer
#148Peer
#149This company
#150Peer
#151Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Mid Pack

71% of reviews positive, 27% negative

71%
positive
  • Positive71%
  • Neutral2%
  • Negative27%

Sentiment Balance

Covering August 2026 — 70 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 39% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

Loyalty
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Pricing
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Onboarding
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Customer Support
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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