Customereye

AdGate Media

Paid Surveys & Rewards • United Statesadgatemedia.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

37/100
2.97 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#63of 67
Top 94% · Bottom Tier
#1 (best)#67 (worst)
#61Peer
#62Peer
#63This company
#64Peer
#65Peer

Overall Customer Sentiment

Below Average

51% of reviews positive, 47% negative

51%
positive
  • Positive51%
  • Neutral3%
  • Negative47%

Sentiment Balance

Covering October 2024 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: October 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Customer Support
16.7%
Onboarding
13.9%
Product Quality
12.6%
Communication
12.5%
Loyalty
12.2%

Most feedback concerns Customer Support.

The most common complaint theme is Customer Support, making up 16.7% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM44/100
44/100
signal score
  • Built from a negative-review share of 42.3% across this company's analyzed reviews.
  • 1 review contain phrases that signal intent to leave, such as cancelling or switching provider.
  • The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.0avg rating
5
28.2%
4
17.2%
3
14.2%
2
4.5%
1
36.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 0.0% of reviews in the last three months were positive, compared with 0.0% in the three months before that.

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