Salad

Paid Surveys & Rewards • United Statessalad.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

53/100

+25.0 vs. last month3.88 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Paid Surveys & Rewards companies

#27of 67

Top 40% · Upper Half

#1 (best)#67 (worst)

#25Peer

#26Peer

#27This company

#28Peer

#29Peer

Overall Customer Sentiment

Above Average

63% of reviews positive, 35% negative

63%

positive

Positive63%
Neutral2%
Negative35%

Sentiment Balance

Covering July 2024 — 7 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 596 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2024.

Sentiment has been holding steady over the period shown.

Theme Distribution

Share of theme mentions

Pricing

20.3%

Product Quality

17.9%

Customer Support

13.2%

Loyalty

11.6%

Response Speed

11.3%

Most feedback concerns Pricing.

The most common complaint theme is Problem Resolution, making up 8.0% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

HIGH52/100

52/100

signal score

•Built from a negative-review share of 42.0% across this company's analyzed reviews.
•5 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•The share of negative reviews has held steady over time, so the trend doesn't move the score.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

3.9avg rating

5★

61.3%

4★

10.7%

3★

3.7%

2★

3.3%

1★

21.0%

Based on 600 analyzed reviews. Sentiment is holding steady: 63.6% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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