Based on public reviews and response behavior.
100 reviews over 1,074 days (about 2.8 per month). Busiest month: 9% of reviews. Languages: en 92%, es 3%, de 2%.
General Retail & Marketplaces average: score 61.3, rating 4.17 stars, reply rate 35.6%, over 2,189 ranked companies · benchmark 2 Oct 2026
Score
45.7
Industry average 61.3
15.6 below average
Rating
3.23
Industry average 4.17
0.94 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked General Retail & Marketplaces companies
Only companies with enough recent, scoreable reviews are ranked.
55% of reviews positive, 43% negative
Covering December 2025 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 33% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,189 ranked companies in General Retail & Marketplaces (benchmark 2 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around customer support scores -0.108 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.513). Review the worst months in the trend data to identify specific operational or product issues.
