Customereye

Fruugo Canada (CA) - fruugo.ca

General Retail & Marketplaces • Canadafruugo.ca

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 132 days (about 46 per month). Busiest month: 27% of reviews. Languages: en 89%, fr 11%.

Overall Score

46/100
Short observation window (132 days)
−5.9 vs. last month4.45 ★ average rating · 200 reviews
46/100 from 200 reviews over 5 months, moderate confidence. trend not shown: window under six months.

General Retail & Marketplaces average: score 64.6, rating 4.29 stars, reply rate 36.9%, over 2,402 ranked companies · benchmark 30 Oct 2026

Score

46.1

Industry average 64.6

18.5 below average

Rating

4.45

Industry average 4.29

0.16 above average

Reply rate

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Industry average 36.9%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2162of 2402 ranked in General Retail & Marketplaces
Top 90% · Bottom Tierup 308 from last month
#1 (best)#2402 (worst)
#2160Peer
#2161Peer
#2162This company
#2163Peer
#2164Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

62% of reviews positive, 38% negative

62%
positive
  • Positive62%
  • Neutral1%
  • Negative38%

Sentiment Balance

Covering September 2026 — 25 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 60% of reviews in this period, with 40% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 5 months of reviews, too short to read a trend

Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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