Customereye

NinthAvenue

General Retail & Marketplacesninthavenue.com

Review data last updated .

Based on public reviews and response behavior.

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114 reviews over 363 days (about 9.6 per month). Busiest month: 26% of reviews. Languages: en 94%, fr 2%, de 1%.

Overall Score

46/100
−10.0 vs. last month4.20 ★ average rating · 114 reviews
46/100 from 114 reviews over 12 months, moderate confidence.

General Retail & Marketplaces average: score 61.8, rating 4.18 stars, reply rate 35.2%, over 2,520 ranked companies · benchmark 9 Oct 2026

Score

46.0

Industry average 61.8

15.8 below average

Rating

4.20

Industry average 4.18

0.02 above average

Reply rate

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Industry average 35.2%

not measured

Competitive Performance Rank

Among ranked General Retail & Marketplaces companies

#2170of 2520 ranked in General Retail & Marketplaces
Top 86% · Bottom Tierup 145 from last month
#1 (best)#2520 (worst)
#2168Peer
#2169Peer
#2170This company
#2171Peer
#2172Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

66% of reviews positive, 33% negative

66%
positive
  • Positive66%
  • Neutral1%
  • Negative33%

Sentiment Balance

Covering August 2026 — 4 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 50% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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