Based on public reviews and response behavior.
100 reviews over 660 days (about 4.6 per month). Busiest month: 11% of reviews. Languages: en 100%.
Food & Beverage average: score 62.8, rating 4.18 stars, reply rate 33.0%, over 2,931 ranked companies · benchmark 23 Oct 2026
Score
24.9
Industry average 62.8
37.9 below average
Rating
1.52
Industry average 4.18
2.66 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
28% of reviews positive, 72% negative
Covering September 2026 — 6 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,931 ranked companies in Food & Beverage (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around problem resolution scores -0.435 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 24.9 sits in the bottom quarter of about 2,900 ranked Food & Beverage companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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