Based on public reviews and response behavior.
100 reviews over 1,032 days (about 3 per month). Busiest month: 6% of reviews. Languages: en 96%, fr 3%, de 1%.
Food & Beverage average: score 62.8, rating 4.18 stars, reply rate 33.0%, over 2,931 ranked companies · benchmark 23 Oct 2026
Score
25.1
Industry average 62.8
37.7 below average
Rating
1.50
Industry average 4.18
2.68 below average
Reply rate
—
Industry average 33.0%
not measured
Among ranked Food & Beverage companies
Only companies with enough recent, scoreable reviews are ranked.
30% of reviews positive, 69% negative
Covering September 2026 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 2,931 ranked companies in Food & Beverage (benchmark 23 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.371 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
Sentiment has been declining (trajectory: -0.221). Review the worst months in the trend data to identify specific operational or product issues.
Included in the full report
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