Farmison & Co

Food & Beverage • United Kingdomfarmison.com

Review data last updated August 10, 2026.

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Based on public reviews and response behavior.

Overall Score

55/100

−66.7 vs. last month4.58 ★ average rating · 600 reviews

Competitive Performance Rank

Among fully-analyzed Food & Beverage companies

#276of 551

Top 50% · Mid Pack

#1 (best)#551 (worst)

#274Peer

#275Peer

#276This company

#277Peer

#278Peer

Overall Customer Sentiment

Mid Pack

85% of reviews positive, 13% negative

85%

positive

Positive85%
Neutral2%
Negative13%

Sentiment Balance

Covering December 2024 — 4 reviews, not the company's full review history.

Positive sentiment

Neutral sentiment

Negative sentiment

—

positive

Positive—
Neutral—
Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 600 reviews across the months with enough data to chart reliably (min 3/month), most recent: December 2024.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Product Quality

25.2%

Delivery Shipping

21.3%

Loyalty

15.8%

Customer Support

11.4%

Response Speed

7.4%

Most feedback concerns Product Quality.

The most common complaint theme is Communication, making up 2.2% of all theme mentions.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

MEDIUM42/100

42/100

signal score

•Built from a negative-review share of 21.3% across this company's analyzed reviews.
•3 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
•Recent reviews are more negative than earlier ones, which pushes the signal up.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.6avg rating

5★

82.0%

4★

7.3%

3★

2.3%

2★

3.0%

1★

5.3%

Based on 600 analyzed reviews. Sentiment is slipping: 55.6% of reviews in the last three months were positive, compared with 88.9% in the three months before that.

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