Customereye

Nestlé UK & Ireland

Food & Beveragenestle.co.uk

Review data last updated .

Based on public reviews and response behavior.

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86 reviews over 2,306 days (about 1.1 per month). Busiest month: 12% of reviews. Languages: en 99%, lv 1%.

Overall Score

25/100
1.49 ★ average rating · 86 reviews
25/100 from 86 reviews over 9 months, limited confidence.

Food & Beverage average: score 62.8, rating 4.18 stars, reply rate 33.0%, over 2,931 ranked companies · benchmark 23 Oct 2026

Score

24.9

Industry average 62.8

37.9 below average

Rating

1.49

Industry average 4.18

2.69 below average

Reply rate

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Industry average 33.0%

not measured

Competitive Performance Rank

Among ranked Food & Beverage companies

#2846of 2931 ranked in Food & Beverage
Top 97% · Bottom Tier
#1 (best)#2931 (worst)
#2844Peer
#2845Peer
#2846This company
#2847Peer
#2848Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

31% of reviews positive, 68% negative

31%
positive
  • Positive31%
  • Neutral1%
  • Negative68%

Sentiment Balance

Covering April 2026 — 3 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 0% of reviews in this period, with 100% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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