Customereye

SNEAKERBOY®

Apparel & Fashionwww.sneakerboy.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

100 reviews over 1,567 days (about 1.9 per month). Busiest month: 55% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

47/100
Short observation window (1567 days)
−16.9 vs. last month2.22 ★ average rating · 100 reviews
47/100 from 100 reviews over 3 months, moderate confidence. trend not shown: window under six months. one month holds 55% of the reviews.

Apparel & Fashion average: score 63.4, rating 4.26 stars, reply rate 38.2%, over 2,170 ranked companies · benchmark 11 Oct 2026

Score

46.6

Industry average 63.4

16.8 below average

Rating

2.22

Industry average 4.26

2.04 below average

Reply rate

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Industry average 38.2%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1932of 2170 ranked in Apparel & Fashion
Top 89% · Bottom Tierdown 28 from last month
#1 (best)#2170 (worst)
#1930Peer
#1931Peer
#1932This company
#1933Peer
#1934Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

36% of reviews positive, 63% negative

36%
positive
  • Positive36%
  • Neutral1%
  • Negative63%

Sentiment Balance

Covering July 2022 — 18 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 17% of reviews in this period, with 83% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 3 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Communication
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Loyalty
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Problem Resolution
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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