Customereye

Dicks By Mail

Apparel & Fashion • United Stateswww.dicksbymail.com

Review data last updated .

Based on public reviews and response behavior.

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509 reviews over 2,212 days (about 7 per month). Busiest month: 5% of reviews.

Overall Score

49/100
−5.7 vs. last month4.37 ★ average rating · 509 reviews
49/100 from 509 reviews over 52 months, high confidence.

Apparel & Fashion average: score 63.1, rating 4.25 stars, reply rate 39.0%, over 1,888 ranked companies · benchmark 10 Oct 2026

Score

48.5

Industry average 63.1

14.6 below average

Rating

4.37

Industry average 4.25

0.12 above average

Reply rate

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Industry average 39.0%

not measured

Competitive Performance Rank

Among ranked Apparel & Fashion companies

#1626of 1888 ranked in Apparel & Fashion
Top 86% · Bottom Tierdown 38 from last month
#1 (best)#1888 (worst)
#1624Peer
#1625Peer
#1626This company
#1627Peer
#1628Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

73% of reviews positive, 26% negative

73%
positive
  • Positive73%
  • Neutral1%
  • Negative26%

Sentiment Balance

Covering August 2024 — 5 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 80% of reviews in this period, with 20% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Customer Support
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Product Quality
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Communication
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Pricing
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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