Customereye

SimplyLED

Home & Livingwww.simplyled.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 686 days (about 4.4 per month). Busiest month: 29% of reviews. Languages: en 100%.

Overall Score

49/100
+17.5 vs. last month4.60 ★ average rating · 100 reviews
49/100 from 100 reviews over 6 months, moderate confidence.

Home & Living average: score 66.8, rating 4.46 stars, reply rate 46.2%, over 4,785 ranked companies · benchmark 13 Oct 2026

Score

49.0

Industry average 66.8

17.8 below average

Rating

4.60

Industry average 4.46

0.14 above average

Reply rate

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Industry average 46.2%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#4341of 4785 ranked in Home & Living
Top 91% · Bottom Tierup 164 from last month
#1 (best)#4785 (worst)
#4339Peer
#4340Peer
#4341This company
#4342Peer
#4343Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

71% of reviews positive, 28% negative

71%
positive
  • Positive71%
  • Neutral1%
  • Negative28%

Sentiment Balance

Covering July 2024 — 7 reviews, not the company's full review history.

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positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 86% of reviews in this period, with 14% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Delivery Shipping
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Response Speed
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Product Quality
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Communication
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How this analysis was produced

The figures on this page are calculated from a balanced sample of this company's reviews, spread across the period they were written rather than taken only from the most recent. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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