Customereye

Gardening Express

Home & Livingwww.gardeningexpress.co.uk

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 8 days (about 761 per month). Busiest month: 100% of reviews — one month dominates this sample. Languages: en 100%.

Overall Score

49/100
Short observation window (8 days)
4.27 ★ average rating · 200 reviews
49/100 from 200 reviews over 1 months, limited confidence. trend not shown: window under six months. one month holds 100% of the reviews.

Home & Living average: score 67.9, rating 4.44 stars, reply rate 45.4%, over 5,448 ranked companies · benchmark 30 Oct 2026

Score

48.9

Industry average 67.9

19.0 below average

Rating

4.27

Industry average 4.44

0.17 below average

Reply rate

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Industry average 45.4%

not measured

Competitive Performance Rank

Among ranked Home & Living companies

#5010of 5448 ranked in Home & Living
Top 92% · Bottom Tier
#1 (best)#5448 (worst)
#5008Peer
#5009Peer
#5010This company
#5011Peer
#5012Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

76% of reviews positive, 25% negative

76%
positive
  • Positive76%
  • Neutral0%
  • Negative25%

Sentiment Balance

Covering October 2026 — 200 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 76% of reviews in this period, with 25% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Based on 1 months of reviews, too short to read a trend

Half or more of these reviews arrived in a single month

Theme Distribution

Share of theme mentions

Delivery Shipping
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Product Quality
Hidden
Loyalty
Hidden
Pricing
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Customer Support
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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