Customereye

Showcasecinemas

Entertainment & Eventswww.showcasecinemas.co.uk

Review data last updated .

Based on public reviews and response behavior.

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100 reviews over 1,670 days (about 1.8 per month). Busiest month: 8% of reviews. Languages: en 100%.

Overall Score

26/100
2.00 ★ average rating · 100 reviews
26/100 from 100 reviews over 16 months, moderate confidence.

Entertainment & Events average: score 62.2, rating 4.06 stars, reply rate 33.5%, over 1,152 ranked companies · benchmark 1 Nov 2026

Score

25.8

Industry average 62.2

36.4 below average

Rating

2.00

Industry average 4.06

2.06 below average

Reply rate

—

Industry average 33.5%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1098of 1152 ranked in Entertainment & Events
Top 95% · Bottom Tier
#1 (best)#1152 (worst)
#1096Peer
#1097Peer
#1098This company
#1099Peer
#1100Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

33% of reviews positive, 66% negative

33%
positive
  • Positive33%
  • Neutral1%
  • Negative66%

Sentiment Balance

Covering October 2026 — 5 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Customer Support
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Pricing
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Loyalty
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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