Customereye

StubHub U.S. and Canada

Entertainment & Eventswww.stubhub.com

Review data last updated .

Based on public reviews and response behavior.

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1,758 reviews over 3,139 days (about 17 per month). Busiest month: 39% of reviews. Languages: en 71%, us 28%, unknown 0%.

Overall Score

25/100
+10.2 vs. last month1.93 ★ average rating · 1,758 reviews

Competitive Performance Rank

Among fully-analyzed Entertainment & Events companies

#444of 462
Top 96% · Bottom Tier
#1 (best)#462 (worst)
#442Peer
#443Peer
#444This company
#445Peer
#446Peer

20 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

26% of reviews positive, 72% negative

26%
positive
  • Positive26%
  • Neutral3%
  • Negative72%

Sentiment Balance

Covering August 2026 — 691 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 32% of reviews in this period, with 66% negative and 1% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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