Customereye

NFL

Entertainment & Events • United Stateswww.nfl.com

Review data last updated .

Based on public reviews and response behavior.

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2,803 reviews over 4,102 days (about 21 per month). Busiest month: 18% of reviews. Languages: en 90%, unknown 10%, fr 0%.

Overall Score

26/100
1.84 ★ average rating · 2,803 reviews
26/100 from 2,803 reviews over 97 months, high confidence.

Entertainment & Events average: score 62.8, rating 4.11 stars, reply rate 34.0%, over 1,109 ranked companies · benchmark 30 Oct 2026

Score

25.8

Industry average 62.8

37.0 below average

Rating

1.84

Industry average 4.11

2.27 below average

Reply rate

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Industry average 34.0%

not measured

Competitive Performance Rank

Among ranked Entertainment & Events companies

#1059of 1109 ranked in Entertainment & Events
Top 95% · Bottom Tierup 125 from last month
#1 (best)#1109 (worst)
#1057Peer
#1058Peer
#1059This company
#1060Peer
#1061Peer

Only companies with enough recent, scoreable reviews are ranked.

Overall Customer Sentiment

Below Average

27% of reviews positive, 71% negative

27%
positive
  • Positive27%
  • Neutral2%
  • Negative71%

Sentiment Balance

Covering September 2026 — 499 reviews, not the company's full review history.

—
positive
  • Positive—
  • Neutral—
  • Negative—

Takeaway: Positive sentiment accounts for 14% of reviews in this period, with 84% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

Communication
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Problem Resolution
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Product Quality
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How this analysis was produced

The figures on this page come from the most recent reviews this company received, up to a per-company limit, so the period they cover depends on how quickly this company receives reviews: a busy company's sample may span only a few weeks, a quieter company's may span years. The window actually covered is stated above with the score. The analysis identifies patterns across many reviews at once and is not intended as a judgement on any individual one. For a complete analysis covering all available feedback, using AI rather than automated rules, .

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