Customereye

Room 77

Travel & Hospitalitywww.room77.com

Review data last updated .

Based on public reviews and response behavior.

Tip: Tap or click the ⓘ icons to learn how to read each section. Expand cards for evidence.

154 reviews over 30 days (about 156 per month). Busiest month: 92% of reviews — one month dominates this sample. Languages: en 97%, unknown 2%, fr 1%.

Overall Score

50/100
Short observation window (30 days)
+8.0 vs. last month4.56 ★ average rating · 154 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#162of 245
Top 66% · Mid Pack
#1 (best)#245 (worst)
#160Peer
#161Peer
#162This company
#163Peer
#164Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Mid Pack

75% of reviews positive, 23% negative

75%
positive
  • Positive75%
  • Neutral1%
  • Negative23%

Sentiment Balance

Covering September 2026 — 12 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 83% of reviews in this period, with 17% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
Hidden

Theme Distribution

Share of theme mentions

Unlock full insights

Sign up free to view detailed data and analysis