Based on public reviews and response behavior.
198 reviews over 34 days (about 177 per month). Busiest month: 59% of reviews — one month dominates this sample. Languages: en 98%, de 2%, fr 1%.
Travel & Hospitality average: score 58.8, rating 3.99 stars, reply rate 43.3%, over 348 ranked companies · benchmark 20 Sept 2026
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
33% of reviews positive, 66% negative
Covering September 2026 — 81 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 30% of reviews in this period, with 69% negative and 1% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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