Based on public reviews and response behavior.
100 reviews over 784 days (about 3.9 per month). Busiest month: 13% of reviews. Languages: en 89%, fr 6%, da 2%.
Travel & Hospitality average: score 64.1, rating 4.08 stars, reply rate 42.7%, over 693 ranked companies · benchmark 31 Oct 2026
Score
28.2
Industry average 64.1
35.9 below average
Rating
1.26
Industry average 4.08
2.82 below average
Reply rate
—
Industry average 42.7%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
12% of reviews positive, 86% negative
Covering October 2025 — 8 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 13% of reviews in this period, with 88% negative and 0% neutral.
Share of theme mentions
Themes from the 100 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 693 ranked companies in Travel & Hospitality (benchmark 31 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around pricing scores -0.444 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 28.2 sits in the bottom quarter of about 700 ranked Travel & Hospitality companies (25th percentile: 53, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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