Based on public reviews and response behavior.
100 reviews over 3,495 days (about 0.9 per month). Busiest month: 90% of reviews — one month dominates this sample. Languages: en 100%.
Travel & Hospitality average: score 55.5, rating 3.91 stars, reply rate 40.1%, over 250 ranked companies · benchmark 16 Sept 2026
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
34% of reviews positive, 63% negative
Covering November 2016 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 33% of reviews in this period, with 67% negative and 0% neutral.
Based on 3 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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