Travel & Hospitality • United Stateswww.newyorksightseeing.com
Review data last updated .
Based on public reviews and response behavior.
100 reviews over 1,635 days (about 1.9 per month). Busiest month: 67% of reviews — one month dominates this sample. Languages: en 100%.
These figures describe an earlier period, not the last 12 months.
Travel & Hospitality average: score 64.2, rating 4.08 stars, reply rate 42.8%, over 689 ranked companies · benchmark 30 Oct 2026
Score
44.7
Industry average 64.2
19.5 below average
Rating
3.51
Industry average 4.08
0.57 below average
Reply rate
—
Industry average 42.8%
not measured
Not ranked
no reviews in the last 12 months
64% of reviews positive, 35% negative
Covering December 2016 — 9 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 89% of reviews in this period, with 11% negative and 0% neutral.
Half or more of these reviews arrived in a single month
Share of theme mentions
Themes from the 100 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 689 ranked companies in Travel & Hospitality (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around response speed scores -0.219 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
The company replies to 6% of reviews against an industry average of 43%. Unanswered negative reviews are the most visible gap on the profile; a short public reply within days closes it.
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