Customereye

Turkish Airlines

Travel & Hospitalitywww.turkishairlines.com

Review data last updated .

Based on public reviews and response behavior.

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1,627 reviews.

Overall Score

44/100
+8.9 vs. last month2.48 ★ average rating · 1,627 reviews

Competitive Performance Rank

Among fully-analyzed Travel & Hospitality companies

#191of 249
Top 77% · Bottom Tier
#1 (best)#249 (worst)
#189Peer
#190Peer
#191This company
#192Peer
#193Peer

10 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

35% of reviews positive, 64% negative

35%
positive
  • Positive35%
  • Neutral1%
  • Negative64%

Sentiment Balance

Covering August 2026 — 48 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 50% of reviews in this period, with 48% negative and 2% neutral.

Sentiment Trend Over Time

Reviews (Count)
HiddenHidden

Theme Distribution

Share of theme mentions

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