Customereye

Ollie Dog Food

Pet Products & Supplies • United Stateswww.myollie.com

Review data last updated .

Based on public reviews and response behavior.

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Overall Score

51/100
4.51 ★ average rating · 818 reviews

Competitive Performance Rank

Among fully-analyzed Pet Products & Supplies companies

#219of 263
Top 83% · Bottom Tier
#1 (best)#263 (worst)
#217Peer
#218Peer
#219This company
#220Peer
#221Peer

Overall Customer Sentiment

Below Average

76% of reviews positive, 22% negative

76%
positive
  • Positive76%
  • Neutral2%
  • Negative22%

Sentiment Balance

Covering July 2026 — 3 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 67% of reviews in this period, with 0% negative and 33% neutral.

Sentiment Trend Over Time

Reviews (Count)

Showing 804 reviews across the months with enough data to chart reliably (min 3/month), most recent: July 2026.

Sentiment has been declining over the period shown.

Theme Distribution

Share of theme mentions

Delivery Shipping
19.2%
Customer Support
16.4%
Product Quality
16.0%
Loyalty
9.6%
Pricing
8.6%

Most feedback concerns Delivery Shipping.

Churn Signal Score

Rule-based: negative-review share, churn-intent phrases, and sentiment movement over time.

LOW20/100
20/100
signal score
  • Built from a negative-review share of 22.2% across this company's analyzed reviews.
  • 4 reviews contain phrases that signal intent to leave, such as cancelling or switching provider.
  • Recent reviews are less negative than earlier ones, which pulls the signal down.

Reviewer Breakdown

Star split and recent-versus-earlier sentiment.

4.5avg rating
5
80.6%
4
5.6%
3
4.4%
2
3.5%
1
5.9%

Based on 818 analyzed reviews. Sentiment is improving: 80.0% of reviews in the last three months were positive, compared with 66.7% in the three months before that.

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