Based on public reviews and response behavior.
262 reviews over 2,202 days (about 3.6 per month). Busiest month: 6% of reviews. Languages: en 99%, fr 0%, unknown 0%.
Pet Products & Supplies average: score 62.8, rating 4.25 stars, reply rate 35.6%, over 1,159 ranked companies · benchmark 14 Oct 2026
Score
48.8
Industry average 62.8
14.0 below average
Rating
3.87
Industry average 4.25
0.38 below average
Reply rate
—
Industry average 35.6%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
74% of reviews positive, 25% negative
Covering February 2025 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 262 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 1,159 ranked companies in Pet Products & Supplies (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.455). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 48.8 sits in the bottom quarter of about 1,200 ranked Pet Products & Supplies companies (25th percentile: 54, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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