Based on public reviews and response behavior.
275 days of reviews, with a steady monthly review flow. Busiest month: 24% of reviews. Languages: en 92%, no 3%, unknown 3%.
Pet Products & Supplies average: score 65.0, rating 4.38 stars, reply rate 37.1%, over 830 ranked companies · benchmark 5 Nov 2026
Score
50.4
Industry average 65.0
14.6 below average
Rating
3.29
Industry average 4.38
1.09 below average
Reply rate
—
Industry average 37.1%
not measured
Among ranked Pet Products & Supplies companies
Only companies with enough recent, scoreable reviews are ranked.
56% of reviews positive, 44% negative
Covering May 2026, not the company's full review history.
Takeaway: Positive sentiment accounts for 40% of reviews in this period, with 60% negative and 0% neutral.
Share of theme mentions
Themes from this company's most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 830 ranked companies in Pet Products & Supplies (benchmark 5 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -1.022). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 50.4 sits in the bottom quarter of about 850 ranked Pet Products & Supplies companies (25th percentile: 56, median: 66). The weakest topic and the reply rate are the two levers that move this score fastest.
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