Based on public reviews and response behavior.
111 reviews over 346 days (about 9.8 per month). Busiest month: 14% of reviews. Languages: en 65%, de 13%, it 10%.
Cosmetics & Fragrance average: score 63.7, rating 4.25 stars, reply rate 36.5%, over 396 ranked companies · benchmark 30 Oct 2026
Score
41.6
Industry average 63.7
22.1 below average
Rating
1.99
Industry average 4.25
2.26 below average
Reply rate
—
Industry average 36.5%
not measured
Among ranked Cosmetics & Fragrance companies
Only companies with enough recent, scoreable reviews are ranked.
32% of reviews positive, 69% negative
Covering August 2026 — 7 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 29% of reviews in this period, with 71% negative and 0% neutral.
Share of theme mentions
Themes from the 111 most recent reviews.
No strength themes identified yet
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 396 ranked companies in Cosmetics & Fragrance (benchmark 30 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Customer sentiment around value for money scores -0.502 — below neutral. This is the weakest performing topic area and the highest-impact area for improvement.
An overall score of 41.6 sits in the bottom quarter of about 400 ranked Cosmetics & Fragrance companies (25th percentile: 55, median: 64). The weakest topic and the reply rate are the two levers that move this score fastest.
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