Based on public reviews and response behavior.
200 reviews over 42 days (about 145 per month). Busiest month: 98% of reviews — one month dominates this sample. Languages: en 95%, it 2%, es 2%.
Travel & Hospitality average: score 60.7, rating 4.00 stars, reply rate 45.0%, over 478 ranked companies · benchmark 27 Sept 2026
Score
78.7
Industry average 60.7
18.0 above average
Rating
4.91
Industry average 4.00
0.91 above average
Reply rate
—
Industry average 45.0%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
96% of reviews positive, 4% negative
Covering September 2026 — 4 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 75% of reviews in this period, with 25% negative and 0% neutral.
Based on 2 months of reviews, too short to read a trend
Half or more of these reviews arrived in a single month
Share of theme mentions
Included in the full report
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