Based on public reviews and response behavior.
100 reviews over 2,723 days (about 1.1 per month). Busiest month: 25% of reviews. Languages: en 99%, es 1%.
Travel & Hospitality average: score 61.2, rating 3.92 stars, reply rate 39.4%, over 974 ranked companies · benchmark 14 Oct 2026
Score
75.9
Industry average 61.2
14.7 above average
Rating
4.65
Industry average 3.92
0.73 above average
Reply rate
—
Industry average 39.4%
not measured
Among ranked Travel & Hospitality companies
Only companies with enough recent, scoreable reviews are ranked.
83% of reviews positive, 17% negative
Covering June 2019 — 3 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 100% of reviews in this period, with 0% negative and 0% neutral.
Share of theme mentions
Themes extracted from 100 analysed reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 974 ranked companies in Travel & Hospitality (benchmark 14 Oct 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
"Customer Support" is the strongest recurring theme in the reviews: 57 mentions with a sentiment score of 83.40/100. It is the claim customers already make for the company; use their wording in acquisition and onboarding.
An average rating of 4.65 stars is 0.8 above the Travel & Hospitality average of 3.9. Show the rating where prospects decide: product pages, checkout, e-mail footers.