Customereye

COX

Mobile & Telecomwww.cox.com

Review data last updated .

Based on public reviews and response behavior.

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200 reviews over 189 days (about 32 per month). Busiest month: 18% of reviews. Languages: en 100%.

Overall Score

36/100
−2.2 vs. last month1.22 ★ average rating · 200 reviews

Competitive Performance Rank

Among fully-analyzed Mobile & Telecom companies

#163of 189
Top 86% · Bottom Tier
#1 (best)#189 (worst)
#161Peer
#162Peer
#163This company
#164Peer
#165Peer

4 companies not ranked: no reviews in the last 12 months or too few reviews we can score

Overall Customer Sentiment

Below Average

23% of reviews positive, 77% negative

23%
positive
  • Positive23%
  • Neutral1%
  • Negative77%

Sentiment Balance

Covering September 2026 — 15 reviews, not the company's full review history.

positive
  • Positive
  • Neutral
  • Negative

Takeaway: Positive sentiment accounts for 20% of reviews in this period, with 80% negative and 0% neutral.

Sentiment Trend Over Time

Reviews (Count)
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Theme Distribution

Share of theme mentions

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