Based on public reviews and response behavior.
648 reviews over 4,950 days (about 4 per month). Busiest month: 14% of reviews. Languages: en 84%, unknown 7%, pt 4%.
Mobile & Telecom average: score 54.2, rating 3.52 stars, reply rate 34.3%, over 460 ranked companies · benchmark 2 Nov 2026
Score
34.4
Industry average 54.2
19.8 below average
Rating
2.64
Industry average 3.52
0.88 below average
Reply rate
—
Industry average 34.3%
not measured
Among ranked Mobile & Telecom companies
Only companies with enough recent, scoreable reviews are ranked.
40% of reviews positive, 59% negative
Covering August 2026 — 89 reviews, not the company's full review history.
Takeaway: Positive sentiment accounts for 61% of reviews in this period, with 38% negative and 1% neutral.
Share of theme mentions
Themes from the 648 most recent reviews.
Prioritized by observed gaps vs competitors
Rule-based cards compare this company against the 460 ranked companies in Mobile & Telecom (benchmark 2 Nov 2026).
A card that is absent means no signal qualified, not that nothing is wrong.
Sentiment has been declining (trajectory: -0.531). Review the worst months in the trend data to identify specific operational or product issues.
An overall score of 34.4 sits in the bottom quarter of about 450 ranked Mobile & Telecom companies (25th percentile: 38, median: 57). The weakest topic and the reply rate are the two levers that move this score fastest.
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